Welcome to Nana Casino

Who We Are

We at Nana Casino operate under Alternate Technology Limitada, a company registered in Jaco, Costa Rica, with payment processing handled through our partner Zephyrhaven Limited in Limassol, Cyprus. Our Nana Casino platform is licensed by the Anjouan Gaming Authority under license number ALSI-182407011-FI1, valid through 2027 and covering both nana-casino.com and our sister project chill4reel.com. This license governs how we operate, and Anjouan law applies to our terms and conditions. Our affiliate program, Partnerix, helps us connect with trusted partners who share our values of transparency and fair play.

Launched recently, our Nana Casino brand was designed from the ground up with Canadian and German players in mind. Our site is available in English (UK), English (Canada) and German, and our support team speaks both English and German fluently. We know that a few markets are restricted from joining us, including Australia, Austria, France, the Netherlands, Spain, the United Kingdom, the United States and several others, and we take these compliance rules seriously to keep our platform safe and legal everywhere we operate.

Our Game Selection

We are proud that our Nana Casino library now includes over 2,000 titles, with more than 1,300 slots and 180 live dealer tables. Our Nana Casino collection covers everything from classic three-reel pokies to the latest Megaways releases, bonus buy features, and progressive jackpots. While our jackpot games don't count toward bonus wagering, they remain a thrilling part of our everyday offering.

Our games come from more than 120 studios, and we proudly feature content from names you already know and trust:

• Pragmatic Play, NetEnt, Microgaming and Play'n GO-style innovation through Hacksaw Gaming and PG Soft
• Evolution and Ezugi powering our live casino floor
• Betsoft, Quickspin, Red Tiger, Push Gaming and Blueprint Gaming for slot variety
• Playtech, Habanero, Endorphina, Booongo, Skywind and many more boutique studios

At Nana Casino, we organize our lobby into clear categories, including Slots, Megaways, Bonus Buy, New, Top, Instant Games, Roulette, Table Games, Live Casino, Sportsbook and Predictions. This makes it simple for you to find exactly the type of entertainment you're after, whether that's a quick spin on a new release or a long session at our live blackjack and craps tables.

Our Live Casino Floor

Here at Nana Casino, we stream our live tables through Evolution and Ezugi, giving you real dealers, real cards and real roulette wheels in real time. You'll find blackjack, roulette, craps and a wide range of game show style formats, all broadcast in HD. Our Nana Casino live lobby runs around the clock, so you can join a table whenever you're in the mood for authentic casino atmosphere.

Banking With Us

We at Nana Casino keep our cashier simple and flexible. Our site displays everything in EUR, though our bonus documentation is written in USD and we also accept Bitcoin and Tether for players who prefer crypto. Our minimum deposit is EUR 10, rising to EUR 30 if you want to qualify for a deposit bonus, and our minimum withdrawal is set at EUR 10 as well.

Our Nana Casino withdrawal limits reach EUR 60,000 per transaction on Visa and EUR 5,000 on Mastercard, with even higher limits unlocked as you climb our loyalty levels. We process every payout only after KYC approval, in queue order: within 72 hours for amounts up to EUR 1,000, and up to 7 days for larger sums. We never charge a commission on withdrawals, though deposit fees can depend on your chosen payment system. All deposited funds need to be wagered at least once before a withdrawal, and this requirement rises to three times for certain payment methods or higher-risk accounts.

Our Welcome Bonus

We at Nana Casino created a four-part welcome package worth up to 300% and EUR 4,000, plus 300 free spins, spread across your first four deposits. For full details on current offers, check out our Nana bonus page:

• 1st deposit: 100% up to EUR 1,000 + 150 free spins
• 2nd deposit: 75% up to EUR 800 + 75 free spins
• 3rd deposit: 75% up to EUR 1,000
• 4th deposit: 50% up to EUR 1,200 + 75 free spins

Remember to select your bonus on the Cashier page before you deposit. Our wagering requirement is 40x the bonus amount, and offers expire after 14 days. Maximum conversion is 10x the bonus, with winnings from the welcome spins capped at 100, and the maximum bet allowed while a bonus is active is 7.5 in your account currency. Please note that bonus offers are unavailable to residents of Poland, Sweden and Finland, and a longer list of countries is excluded from no-deposit and free spin promotions.

More Ways We Reward You

Beyond our welcome offer, our Nana Casino promotions calendar stays busy all week long:

• Monday Happy Spins – up to 300 free spins
• Wednesday Free Spins – up to 200 free spins
• Friday Reload – 50% up to EUR 150
• Saturday Royal Bonus – 30% up to EUR 100 + 50 free spins
• Weekly Cashback – up to 25% every Friday
• Fortune Wheels – Bronze, Silver and Gold spins earned through play
• Birthday Bonus – up to EUR 5,000

We also run daily, weekly and new-player quests, along with tournaments such as our Weekly Slots Race, where you can compete for a share of EUR 300 and 300 free spins.

Our Loyalty Program

Every player who joins Nana Casino is automatically enrolled in our 20-level loyalty program. You'll earn 1 Loyalty Point for every EUR 1 wagered, whether you're playing with real money or bonus funds. Our weekly cashback grows from 3% at level 2 up to 12% once you reach level 20. Our Nana Casino level-up prizes range from 10 free spins at level 2 to EUR 10,000 in cash at the very top, and from level 5 onward, you'll also receive a birthday bonus that grows with every tier.

Our VIP experience is woven directly into this ladder. As you climb, we offer a personal VIP manager, higher withdrawal limits, exclusive VIP tournaments and quests, and at our highest levels, physical prizes including cars and fully paid trips with flights and hotel accommodation.

Responsible and Secure Play

We at Nana Casino take player protection seriously. Our refund policy allows cancellations within 7 days of deposit, provided no gameplay has occurred. To discourage deposit-and-withdraw abuse without genuine play, we apply a 10% administration charge (minimum EUR 10) in those cases. We encourage every player to set personal limits and play within their means, and our support team is always ready to discuss responsible gambling tools.

Our Customer Support

• Live Chat: Available 24/7
• Email: [email protected]
• FAQ and Contact Us pages available on our site
• Support Languages: English and German

Whether you reach us through live chat or email, our Nana Casino support agents are trained to respond quickly and clearly, in the language you're most comfortable with.

Joining Nana Casino

Getting started with us is quick and straightforward. Simply head to the Nana login page to begin:

1. Visit the Nana Casino website
2. Click the registration button and create your account
3. Choose your preferred currency and language
4. Verify your email and phone number to claim bonus spins
5. Make your first deposit and select your welcome bonus
6. Complete identity verification (KYC) ahead of your first withdrawal